Product Availability

a. Stock Availability: All products are subject to stock availability at the time of order in Bangladesh. Please proceed to check out and place your order.

b. Order Confirmation: Our team will promptly verify the physical stock and provide order confirmation within 2-4 working hours.

c. Payment Processing: Your online payment will not be processed unless product availability is confirmed. You only pay for what is available

•    Delivery Period
  Delivery periods and pickup times quoted at the time of ordering are approximate and may vary.
   

•    Delivery Address Accuracy
  We will make every effort to deliver your order to the address provided during the ordering process. Ensure that the given address (Area, Zone, Street, Building) details are accurate. If you need to change the delivery location, inform us before the driver is dispatched. The new address must be within the same delivery zone as the original. If the delivery process has already begun, address changes may not be possible. You may cancel the order and place a new order.

•    Failed Delivery
  Your order will be kept on hold or cancelled if the delivery fails due to your actions. Instances of delivery failure include:

• Unavailability at the provided address.

• Failure to answer the phone when the driver contacts you.

• Inability to provide access to the delivery location in a reasonable time.
  We strive to provide the best delivery service possible. Contact us if you encounter issues or have questions. We're here to help.